Shipping, Return and Refund Policy
Shipping Fee:
MalaysiaWest - RM7 (Estimated 2-4 Working Days)
East - RM15 (Estimated 3-6 Working Days)
Brunei
Per KG = RM 50 (Estimated 5-7 Working Days)
(FREE POSTAGE FOR ORDERS ABOVE RM 1200)
Singapore
Per KG = RM 30 (Estimated 5-7 Working Days)
(FREE POSTAGE FOR ORDERS ABOVE RM 1200)
*Postage on every Monday-Friday except Public Holidays*
*NO POSTAGE on weekends (Saturday & Sunday)*
*Shipping may be delayed due to BIG SALES or FESTIVE SEASONS*
Return / Exchange:
- Returns or Exchanges are applicable if you are unsatisfied with your purchase.
- Items under sales or promotions on www.everydaymode.com are non-returnable and non-exchangeable.
- Customers should consult with our customer support team before doing any returns or exchanges.
- No returns or exchanges will be accepted after 14 days from the date of purchase.
- We will bear the shipping cost for any returns or exchanges IF the received products are defected, damaged, or mistakenly delivered.
- For returning the products under any other reason, we will not bear the shipping cost.
Example of other reasons for returning the products:
- “The new product looks better”
- “I change my mind”
- “I don’t’ like this design”
- “The size doesn’t fit me”
- “I have chosen the wrong product/variant”
- “I want to change it to another colour”
- “The material of the product is different from what I’ve imagined”
Refund:
- All products that are returned must be unworn, unwashed, and kept in good condition, with the original packaging, tags on the product and invoice, to be eligible for a full refund.
- Customers will be responsible to ensure that the products are safely delivered back to us.
- Refunds will be processed within 14 days after receiving the returned item, we will credit you by using the same payment method that you have used during your purchase with us.
- Please email to service@everydaymode.com, or contact our customer service team at +60 18 977-2140, if there are any enquiries regarding your case.
By providing:
- Order number
- Your Full name
- Reason for return or refund
Kindly return the purchase to the following address:
EVERYDAYMODE (BE HAPPY COLLECTION SDN BHD)
8, LORONG MERANTI 2, JALAN KENANGA,
55200 KUALA LUMPUR.